The contribution corresponds to a technological donation of communication equipment, to be distributed among the network of one of the most important medical complexes in Colombia and Latin America.

In this context, the Foundation received more than 100 devices to be distributed in the internal communications and customer service network.

Vladimir Salamanca, director of Technological Infrastructure at FCV, highlighted that these elements allow for strengthening communication between members, patients and family members who are in the medical complex.

“I would like to thank Calltech SA for its contribution to the Foundation, as this allows for improved telephone communications, benefiting both employees and patients and their families. I would also like to highlight the efforts of this company in improving the Foundation's equipment, as thanks to the hardware update it allows us to be at the forefront of technological infrastructure, helping us to improve the quality of our services. In the current situation facing the health system, this small contribution turns out to be a great contribution.”

The purpose is to maintain and protect communication between the members of the Foundation and thus guarantee optimization of its administrative processes and improve customer service.

“At Calltech SA we are committed to the current health situation that the country and the entire world are going through. With this donation we wanted to contribute with our technological solutions to communicate with people, we want to help this foundation by improving the connection of its infrastructure, its administrative processes and its customer service, we are very happy to be able to contribute what is necessary for better attention that helps maintain the quality of its services and thus somehow reduce the problems of this difficult situation,” says Carlos Villamizar, General Manager of Calltech SA

About Calltech SA

Calltech SA is a Latin American company with 23 years of experience, leader in innovation, design, development and implementation of software solutions for unified communications, collaboration, omnichannel through our chat center with social networks, corporate networks, web chat, chat in applications, chatbots, call and screen recording, audience management with automatic transcription and cloud storage, automatic operator, IVR, telephone pricing and webphone in Google Chrome.

He has experience in different sectors of the economy such as health, banking, government, contact centers and telephone operators, always guaranteeing quality of service.

Learn more at web.calltechsa.com

About the Cardiovascular Foundation of Colombia

The Cardiovascular Foundation of Colombia (FCV) It is one of the most important medical complexes in Colombia and one of the most outstanding in Latin America. It is in the level four complexity category, and is the first institution in the country accredited by the Joint Commission International, a seal that guarantees high standards of certified quality.