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What is sentiment analysis and why does it matter in customer service?
Know what the customer really feels Today, customer service goes much further…
Call Recording: Beyond Security, a Business Management Tool
Call Recording: Beyond Security, a Business Management Tool for Backup…
Calltech boosts education and innovation with its support for the E5 Challenge
Calltech boosts El Salitre School's talent at educational innovation event. Attitude, charisma…
Calltech SA donates technology to the Colombian Cardiovascular Foundation
CALLTECH SA DELIVERS TECHNOLOGY DONATION TO THE CARDIOVASCULAR FOUNDATION OF COLOMBIA. The contribution seeks to facilitate…
2021 TMCnet Teleworking Solutions Excellence Award
CTiControl® AWARDED 2021 TMCNET TELEWORKING SOLUTIONS EXCELLENCE AWARD CTiContRol® Honored for Exceptional Solution Support Bogotá…
CTLog® is the first workforce and recording application in Latin America registered with Gartner.
CTLog® is the first workforce recording and recording application in Latin America registered with Gartner…
